FAQ’s

What is the sign-in and sign-out policy?

It is imperative that parents/guardians sign-in and sign-out your child each day. This is for your protection and for our record keeping. If your child is sick or will not be attending the center, please be sure to call or email us (link to Contact Us) with that information.

What is your illness policy?

Each day, the teacher will conduct an informal health check of your child. It is very important to us that each child be healthy and happy at school. We cannot receive, or retain in care for the day, any child that displays any of the following:

  • Fever with a temperature of more than 100.0 Fahrenheit
  • Diarrhea
  • Vomiting within the past 24 hours
  • Nausea or stomach cramps
  • Severe coughing
  • Unusual yellow color to the skin or the eyes
  • Drainage from eyes, ears, or profuse nasal drainage.
  • Skin lesions or rashes, including in the diaper area, that are severe, weeping, or puss-filled.
  • Difficulty breathing or wheezing
  • Complaints of severe pain
  • Non-clear discharge from the nose
  • If a child is notable tired, irritable, or not feeling well and needing one-on-one care

Children must be symptom-free for 24 hours before they can return to care. Some illnesses, such as strep and pinkeye, require a 24-hour treatment before your child can come back to the center. Proof of treatment from your pediatrician is required.

Can I visit my child during the day?

We love visitors! Parents and family members are always welcome to visit the school. All visitors must check in with the office. Please keep in mind, however, that visiting at nap time can be disruptive to the entire classroom. When planning your visit, please check your child’s daily classroom schedule to avoid arriving during nap time. We also ask that you keep in mind that small children cannot understand the concept of visiting. Once they see a parent, they assume the day is over and that it is time to go home. Therefore, please remember that if your visit causes your child to become unsettled, you will be asked to take your child home.

What is the proper clothing?

We ask that parents provide appropriate play clothing and supportive footwear. We cannot assure that your child’s clothing or shoes will not be stained or otherwise damaged. Therefore, please avoid sending your child to school in clothing or shoes that are expensive or that you don’t want stained or damaged.

What is your toilet training policy?

At The Lingua Franca Academy, formal toilet training will begin in the 2-year-old class. Every child is different, and we strive to meet the needs of the children on an individual basis. Once your child begins the toilet training process, we discourage the use of disposable diapers or pull-ups, and encourage the use of cloth training underwear. Please send several pairs each day. Children need to be completely trained by the time he or she is 3 years old. Accidents after age 3 are handled matter-of-factly, and the child will clean him/herself and change his or her own clothes.

What is your biting policy?

Unfortunately, periodic outbreaks of biting can and will occur among toddlers. When a child is bitten, we are careful in responding to the biter. Our goal is not to reinforce the biting behavior with negative attention. The biter is immediately removed from the activity with no show of emotion, and all our attention is directed to the child who has been bitten. We clean the wound thoroughly. We look into the context of the incident, and we work with each biting child so that he or she will hopefully choose to not bite again. We send an incident report to the parents of the biter as well as to the parents of the victim.

Do you have a parent association?

When your child enrolls at the center, you automatically become a member of the Lingua Franca Academy Parent Organization, and we encourage you to become an active participant. We have many fun activities scheduled throughout the year. Each classroom will need a room parent to help plan holiday parties and other special events.